R-Link Studio Help Center — Team Members
Team Members

Understanding the Team / Users Tab

Business Plan Basic + Add-On

The Team / Users Tab lets account owners invite trusted individuals to manage their meeting room(s) on their behalf — without sharing login credentials. Each team member gets their own separate access with a specific role assigned to a specific room.

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Meeting Rooms only
The Team / Users Tab applies to Meeting Rooms only. Webinars have a separate structure and are not managed here.
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Plan requirement
Business Plan accounts can add 1 Admin and 1 Moderator per room across multiple rooms. Basic Plan accounts must purchase a Team Member Add-On to unlock team member access.
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Terminology update
Host has been renamed to Admin and Co-Host has been renamed to Moderator across the platform.
STEP-BY-STEP
1
Navigate to the Team / Users Tab
From your Admin Panel, click Team / Users in the left navigation. This tab is only visible to the account owner — Admins and Moderators assigned to rooms do not have access to this tab.
Team Management tab showing stat cards and member table with Invite User button
2
Review the Stats Overview
At the top of the page, four stat cards give you a quick snapshot of your team:
Stat CardWhat It Shows
Total MembersAll users added across all rooms
Active MembersUsers who accepted their invite and created an account
Pending InvitesInvites sent but not yet accepted
AdminsUsers with the Admin role across any room
Team Management stat cards showing Total Members, Active, Pending Invites, and Admins
3
Read the Team Members Table
Below the stats, a table lists all invited team members with the following columns:
ColumnDescription
UserName and email addressThe team member's identity
RoomTheir assigned roomOnly the owner's rooms appear here
RoleAdmin or ModeratorOne per role per room maximum
StatusPending or ActiveSee Step 4 for status definitions
Date AddedDate invite was sent
Last LoginMost recent loginShows — if the user has never logged in
ActionsEdit, Resend, RemoveEdit is available even for Pending users
Team Members table showing User, Room, Role, Status, Date Added, Last Login, and Actions columns
4
Understanding Status Indicators
Each team member shows one of two statuses in the table:
StatusIndicatorMeaning
Pending Yellow dot Invitation sent. The user has not yet created their account or accepted the invite.
Active Green dot The user accepted the invite and created their account. They can now log in.
Team Members

Inviting a Team Member

Business Plan Basic + Add-On

Only the Account Owner of a Business Plan can invite team members. You can invite anyone — whether or not they currently have an R-Link account. Existing subscribers will be directed to log in, while new users will be prompted to create an account.

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Invite slots must be available
Each room supports a maximum of 1 Admin and 1 Moderator. If a slot is already filled, that role option is greyed out in the invite modal for that room. Remove the current member to open the slot.
STEP-BY-STEP
1
Click Invite User
From the Team / Users Tab, click the Invite User button. A modal will open with fields to set up the invitation.
Team Management tab showing Invite User button
2
Fill in the Invite Form
Complete the four fields in the modal, then click Send Invitation:
FieldNotes
Email AddressRequiredThe invitee's email — can be anyone, subscriber or not
Full NameRequiredPre-fills on the account creation form for new users
RoomDropdown — your rooms onlyOnly rooms you own appear. Rooms where you are a guest do not appear.
RoleAdmin or ModeratorGreyed out if that slot is already filled for the selected room
Invite Team Member modal with Email, Full Name, Room, and Role fields
3
Invitation Email is Sent
The system automatically sends an invitation email from [email protected] with subject "You've been invited to join R-Link Studio." The invite link expires in 7 days. The invited user immediately appears in your team table with Pending status.
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Two versions of the invite email
The email is the same for both user types — only the CTA button differs. Existing R-Link subscribers see "Accept Invitation" (directs them to log in). New users see "Create Your Account" (directs them to the account creation page).
4
Existing R-Link Subscriber — Accepts & Logs In
If the invitee already has an R-Link account, they click Accept Invitation and are directed to log in with their existing credentials. Once logged in, the assigned room automatically appears in their Rooms Tab — no additional steps needed on their end.
Invitation email showing Accept Invitation button
5
New User — Creates an Account
If the invitee does not yet have an R-Link account, they click Create Your Account and land on the "You're Invited" page. Their email, role, and room are pre-filled and locked. They set their name and password, then click Create Account & Log In — they are automatically logged in with access to their assigned room only.
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Room-level access only
A new user account created via an invite has access only to the assigned room. It is not a full R-Link subscription. If their access is removed, the account remains but has no room attached.
You're Invited account creation page with pre-filled email, role, and room
6
Account Active — Access Granted
Once the invitee completes their login or account creation, their status in your team table updates from Pending to Active and their Last Login time is recorded. They can now access and manage the assigned room.
Team Members

Roles & Permissions

All Plans

There are three roles involved in the Team / Users Tab for Meeting Rooms: Owner, Admin, and Moderator. Each role has a distinct level of access. Webinar roles are managed separately and are not covered here.

ROLES OVERVIEW
1
Owner  Account Owner
The account owner has complete control over everything — billing, all rooms, team members, and platform settings. Only the owner can access the Team / Users Tab and manage invitations.
Access AreaPermissions
Account & BillingFull control — manages subscriptions, add-ons, and billing
Team / Users TabFull control — invite, edit, resend, revoke, and remove team members
All RoomsFull control — manages room settings, recordings, elements, and branding across all owned rooms
2
Admin  Room Administrator
An Admin is a trusted room administrator with their own separate login credentials. They have full control of the room they're assigned to but have no access to account-level settings or the Team / Users Tab.
Access AreaPermissions
Account & BillingNo access
Team / Users TabNo access
Assigned RoomFull room control — room settings, recordings, elements, and branding
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Common use case
Admins are typically team leaders, business partners, or family members who need full room management capability — running sessions, managing recordings, and customizing the room independently.
3
Moderator  Room Moderator
A Moderator helps run sessions within their assigned room — managing participants, chat, polls, and elements. They have no account access and limited room configuration rights compared to an Admin.
Access AreaPermissions
Account & BillingNo access
Team / Users TabNo access
Assigned RoomAttendee, chat, and element controls within the room during live sessions
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Common use case
Moderators are typically team members or assistants who help facilitate meetings — managing the waiting room, handling chat, running polls, and assisting participants during live sessions.
4
Rules Per Room — Maximum 1 Admin & 1 Moderator
Each room can have a maximum of one Admin and one Moderator. Once a slot is filled, that role option is greyed out and unselectable in the invite modal for that room. You must remove the current occupant to open the slot for a new invite.
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Plan requirement to add team members
Adding an Admin or Moderator to a room requires a Business Plan or a Team Member Add-On. Basic Plan accounts cannot add team members without purchasing the add-on from Account & Billing.
Team Members

Managing Your Team Members

Business Plan Basic + Add-On

After inviting team members, you can manage them at any time from the Team / Users Tab. Click the three-dot Actions menu on any row to access edit, resend, revoke, and remove options.

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Only the Account Owner can manage team members
Admins and Moderators assigned to rooms cannot access the Team / Users Tab or make any changes to team membership.
ACTIONS AVAILABLE
1
Edit a Team Member
Select Edit from the Actions menu (⋮ three dots) to update a team member's name, room assignment, or role. Edit is available for both Pending and Active members. If you change the room or role, the update takes effect immediately — no new invite is sent.
Actions menu showing Edit and Remove options for an active member
2
Resend an Invitation
Select Resend Invite from the Actions menu to re-send the invitation email to the same address. This option is available only when the member's status is Pending. A fresh invite link is generated and the previous link is invalidated.
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Invite expires in 7 days
Invitation links expire 7 days after they are sent. If the invitee doesn't accept in time, use Resend Invite to generate a new link.
3
Revoke a Pending Invitation
Select Revoke Invite from the Actions menu to cancel an invitation before the user creates their account. This option is available only when the member's status is Pending. The invite link is immediately invalidated and the member is removed from your team table.
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Revoke cannot be undone
Once revoked, the invite link no longer works even if the invitee clicks it later. You will need to send a new invitation if you change your mind.
4
Remove an Active Team Member
Select Remove from the Actions menu to revoke access for a team member whose status is Active. Access is immediately revoked upon confirmation — the member can no longer access their assigned room. They will receive a notification email informing them that their account has been updated.
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Removal takes effect immediately
The removed team member loses room access the moment you confirm the removal. If they are mid-session, they will be disconnected from the room. The role slot for that room becomes available immediately for a new invitation.
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